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CATEGORY

Interviews

Read exclusive interviews with top restaurateurs, chefs, and industry thinkers driving change and innovation.

Interviews

Building Resilient IT & Riding the Digital Highways With Sathya Kanth Pottumarthi 

Isha Sagarika -
When talking about something super-technical, metaphors often fall flat. But when Sathya Kanth Pottumarthi, at a recent RTC event, compared modern IT transformation to...
Interviews

Siddhu Kalliguddi and the Discipline of Operational Trust With Reliability-First Innovation

Isha Sagarika -
Let’s put it straight: Siddhu Kalliguddi, at the recent RTC event in Dubai hosted by Restroworks, pointed out that the basic conversation around restaurant technology...
Interviews

Engineering Invisible IT and the Future of Retail With Sunil Tauro

Isha Sagarika -
Have you ever felt that pressure when there is a line of impatient customers in front of you and you can’t do anything because...
Interviews

Why Many QSR Technologies Fail: The Case for Kitchen-First Innovation With Nikhil Sharma

Isha Sagarika -
If you're a tech leader working in the QSR industry, here's some advice for you: “Spend a week in the kitchen.” And no, don’t just...
Interviews

“Brand-building is All About Filling the Gap Between What You Promise and What You Deliver,” Ankit Gupta, Co-founder, Burma Burma

Isha Sagarika -
Ankit Gupta belongs to a lineage of hoteliers and restaurateurs. Maybe that's why opening a brand of his own was never a question of...
Interviews

The Story Behind Belgian Waffle: How Shrey Aggarwal Built India’s Largest Waffle Chain

Isha Sagarika -
Over 47,500 waffles are sold daily across 700+ outlets in 199+ cities, generating somewhere around Rs 450 crore in revenue.   Ten years ago, The Belgian...
Interviews

Tania Lodi on Running a Cafe with Style, Sustainability & Kindness – A Conversation

Isha Sagarika -
There is a really popular saying: If it didn’t make it to Instagram, did it even happen? We’re living in a time where flaunting one’s...
Interviews

Amit Bagga on Recreating 1947, Competing in Delhi, and the Scale of Daryaganj 

Isha Sagarika -
Amit Bagga says he wants to “build a self-sustaining hospitality platform that creates mass employment, feeds communities, and, eventually, outlives him.”  Daryaganj is his way...
Interviews

‘There is No Substitute to Hard Work’: Eti Bhasin on Building Dhaba Lane in Dubai

Isha Sagarika -
This story, too, begins where most great food stories do: with hunger. Eti Bhasin’s father is a chartered accountant. The kind who measures and re-measures...
Interviews

Ish Patil on Building Donmai & Why Intentional Hospitality Is the Future of Dining

Isha Sagarika -
It started with a bowl of ramen in an anime. Literally! Growing up on Japanese animation, Ish Patil was particularly moved by a scene in...
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